Hosted or self-hosted - the majority of our prospects select the "SaaS" version, but many IT departments like owning an "on-premises" Model jogging on their own servers.
Automation/macros engine - Setup challenging workflows employing our straightforward "if this - do that" engine. Here's an example trigger-motion: "In case the ticket results in being overdue send out an HTTP-ask for to an external URL"
Typed a reply in a hurry? This aspect tidies up your reaction, ensuring that It can be grammatically tidy and nicely phrased. It’s like using a buddy double-checking your texts.
Social casino video games are only supposed for entertainment purposes and have absolutely no influence on any feasible long term good results in gambling with actual income.
You are able to incorporate tailor made JavaScript and CSS too - right through the admin panel. If which is not sufficient It's also doable to buy your complete supply codes for your app independently.
Supply your present-day password in addition to a new password meeting the said protection specifications. Then simply click Save:
Integrates into your site - generates a assist-widget for your personal Websites. Just copy-paste two strains of JavaScript in your webpage and that is it - you now Possess a assistance variety using a Stay chat.
Support brokers chargeable for the ticket classification are notified of The brand new problem and "take" or are "assigned to" the ticket.
When the new application Edition is out there, you’ll receive a notification. In such cases, you need to delete This system and reinstall the application employing our information earlier mentioned. Right after updating, you have to log in yet again to get use of all The brand new characteristics.
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When The problem is solved it could be additional printed to the help desk Knowledge Base, leaving a history of useful info for long term clients.
"Make contact with us" widget for your site/application - with only one line of JavaScript you could insert a pleasant searching "guidance" popup to all your site web pages. Live-chat with your web site people and archive conversations as tickets.
Regarding account use, players can use the fall-down menu to edit personalized info. The individual account also has solutions to examine transaction background, bonus equilibrium, and Fortunate draw participation.
This is certainly your playground to manual ChatGPT for precise requests. Say, you need to politely change down a attribute request, it is possible to tune the AI to whip up a courteous and clear 'no can do'. It truly is all about making the AI vibe With all the ticket's tune, making sure a more individualized and spot-on conversation.